Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shuplist.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top and effective
Product complies with the description. Easy for you to clean the skin. Battery keeps long. Denerwuje me gąbeczka inside, two already me wciągnęło and touch buttons, after light niezamierzonym dotnieciu wskakuje different mode. Although it is I am glad, meets your job without traces
Very kind store! Recommend!
Phenomenal. It's the third qie I buy to give away. Very happy and very fast
The cheek came quickly and charged. It looks pretty, it's unusual to use. Hopefully the effect will be.
Very good product, I recommend 100%
Received in 8 days according to the description
If you steam your face, it cleans perfectly! The largest nozzle sucks best!
Top Article received quickly, works very well. A perfect packaging nothing to say I highly recommend
It's wonderful, with different levels of intensity. Pretty transit and light on the bottom.
I liked everything, it seemed that after the first application, the black dots became less visible. came very quickly
Totally the same as in the photo I arrive in a super happy week and plus super great quality price
Fast shipping. Arrived well packed. In perfect condition, I recommend
It's wonderful, very good product, it comes fast has a brutal absorption force, it cleanses the skin and pores very well. Charge fast, weigh little and I just love it I recommend a thousand. If you break catch another fixed
Product is as described. Sucking power is good and works well. Package was slightly damaged from shipping, but still very good packaging. Good product and good price.
I advise everyone!! For a long time I was looking for such a device. Cleans very well. Very!!! For such a price is very good. Cleans the skin perfectly. Recommend to all
Works perfectly, even without doing the front facial sauna
The product is very good, can effectively suck out blackheads and acne, powerful cleaning ability
Came immediately charged, the kit is all as in the description
Received with a little delay but it does not matter, I tested the article works great! I recommend the store!
Fast delively ,Works perfectly, you can use it as a professional device.
Product that moisturizes the skin well, to see in the long term.
Fast delivery and very well pack. Article confirms to description
Amazing Quality for such a cheap price, honestly this has saved so many of my problems! I definitely recommend you to buy this!
Delivery is fast, the parcel was tracked. The device works fine. Pores clear. Thank you store.
Product very well packaged and arrived intact and very fast delivery thank you;.
the device is packed well, in two layers of navel, The device came charged, sucks well, took it for the nose, the instruction is located on the box itself in English, in general, the delivery is fast
The product corresponds to the description. The store is communicating. Packing is good. Went to try))
This great, it has a very good suction force.
Very happy, Nice packaging. Tried and functioning, can take out the pores, Recommend and happy with it
Excellent product. If it works perfectly. Remove the fat very quickly and it is easy to clean
Brief summary,Product works as per description, several head replacements and filter foams came together. Quality one and good packed
Everything same as the picture,Very cool device. Good workmanship!The product looks good quality and comes very well packed.
There are multiple modes, suitable for all skin types and facial areas together, and really do not hurt the skin, unlike acne needles, which can hurt our skin, great product